Enterprize application design
Reimagining i2V’s VMS for seamless, scalable surveillance.
Reimagining i2V’s VMS for seamless, scalable surveillance.
Trusted by government and public organizations for everyday security monitoring.
Trusted by government and public organizations for everyday security monitoring.
Year :
2022
Industry :
Video management software
Client :
i2V Systems Pvt. Ltd.
Project Duration :
1 Year
When managing hundreds of live surveillance feeds became inefficient and error-prone, I led a ground-up redesign to create a faster, unified, and intuitive experience.
Project overview
i2V’s Video Management Software (VMS) is a flagship enterprise tool used by government and public sector organizations — including Indian Railways, airports, and police headquarters. Operators and administrators rely on it daily to record, monitor, and manage surveillance videos.
Before redesign:
UI was inconsistent across i2V products.
Operators struggled with even basic tasks, requiring extensive training.
The product lacked global usability and accessibility standards, limiting international adoption.
Problem statement
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
The legacy i2V VMS was functional but outdated, operators struggled with complex navigation, inconsistent design patterns, and steep learning curves.
The UI didn’t align with other i2V products, and usability issues prevented the product from scaling globally.
User pain points:
Complex, non-intuitive workflows slowed daily operations.
High support ticket volume due to usability confusion.
Training required for almost every task.
Business pain points:
Legacy Windows tech (WPF) made modernization difficult.
Inconsistent design limited international market expansion.
Research & Insights
Competitor analysis: Benchmarked global VMS leaders for UI/UX standards.
Support insights: Interviewed 4–5 team members and reviewed calls to identify pain points.
Key findings:
Operators struggled with complex navigation.
Many support tickets were usability-related, not technical failures.
Global standards emphasized simplified workflows and accessible interfaces.
Solution
I led the redesign of i2V’s flagship Video Management Software — focusing on clarity, accessibility, and cross-product consistency.
The goal was to simplify critical operator flows, standardize UI components, and prepare the product for global markets.
Key improvements:
Simplified daily workflows (Video analytics, Camera management, Logs)
Unified design system applied across product suite
WCAG AA compliance for accessibility
My role
As a Senior UI/UX Designer, my role & key contributions:
Uncovered usability gaps:
Analyzed support insights and competitors to identify workflow and feature inefficiencies.Redesigned workflows:
Simplified video analytics, log tracking, and camera management for faster task execution.Built scalable design system:
Established a unified language adaptable to Windows (WPF) and multiple i2V products.Ensured accessibility:
Applied WCAG AA standards for inclusive operator experiences.Cross-functional collaboration:
Partnered with PMs, QA, and developers for validation and smooth handoff.Enhanced efficiency:
Reduced cognitive load and repetitive tasks through consistent layouts and hierarchy.
Challenges
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
Adapting modern design principles to a legacy WPF technology stack
Aligning multiple internal products under one design language
Balancing accessibility and visual simplicity for high-security environments
Outcome / Impact
Reduced operator confusion and support dependencies
Unified interface across all i2V products
Ready for international deployment (Middle East & Europe)
The redesigned VMS helped us align our visual language across products while making the experience significantly easier for on-ground operators.” — Internal Product Owner, i2V Systems
Learning
Designing for surveillance systems taught me:
“In high-stakes environments, clarity and speed matter more than aesthetics.”
More Projects
Hi
Hi
Curious about the process behind the pixels?
Dive into the stories behind each project, how design decisions shaped better user experiences.
Enterprize application design
Reimagining i2V’s VMS for seamless, scalable surveillance.
Reimagining i2V’s VMS for seamless, scalable surveillance.
Trusted by government and public organizations for everyday security monitoring.
Trusted by government and public organizations for everyday security monitoring.
Year :
2022
Industry :
Video management software
Client :
i2V Systems Pvt. Ltd.
Project Duration :
1 Year
When managing hundreds of live surveillance feeds became inefficient and error-prone, I led a ground-up redesign to create a faster, unified, and intuitive experience.
Project overview
i2V’s Video Management Software (VMS) is a flagship enterprise tool used by government and public sector organizations — including Indian Railways, airports, and police headquarters. Operators and administrators rely on it daily to record, monitor, and manage surveillance videos.
Before redesign:
UI was inconsistent across i2V products.
Operators struggled with even basic tasks, requiring extensive training.
The product lacked global usability and accessibility standards, limiting international adoption.
Problem statement
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
The legacy i2V VMS was functional but outdated, operators struggled with complex navigation, inconsistent design patterns, and steep learning curves.
The UI didn’t align with other i2V products, and usability issues prevented the product from scaling globally.
User pain points:
Complex, non-intuitive workflows slowed daily operations.
High support ticket volume due to usability confusion.
Training required for almost every task.
Business pain points:
Legacy Windows tech (WPF) made modernization difficult.
Inconsistent design limited international market expansion.
Research & Insights
Competitor analysis: Benchmarked global VMS leaders for UI/UX standards.
Support insights: Interviewed 4–5 team members and reviewed calls to identify pain points.
Key findings:
Operators struggled with complex navigation.
Many support tickets were usability-related, not technical failures.
Global standards emphasized simplified workflows and accessible interfaces.
Solution
I led the redesign of i2V’s flagship Video Management Software — focusing on clarity, accessibility, and cross-product consistency.
The goal was to simplify critical operator flows, standardize UI components, and prepare the product for global markets.
Key improvements:
Simplified daily workflows (Video analytics, Camera management, Logs)
Unified design system applied across product suite
WCAG AA compliance for accessibility
My role
As a Senior UI/UX Designer, my role & key contributions:
Uncovered usability gaps:
Analyzed support insights and competitors to identify workflow and feature inefficiencies.Redesigned workflows:
Simplified video analytics, log tracking, and camera management for faster task execution.Built scalable design system:
Established a unified language adaptable to Windows (WPF) and multiple i2V products.Ensured accessibility:
Applied WCAG AA standards for inclusive operator experiences.Cross-functional collaboration:
Partnered with PMs, QA, and developers for validation and smooth handoff.Enhanced efficiency:
Reduced cognitive load and repetitive tasks through consistent layouts and hierarchy.
Challenges
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
Adapting modern design principles to a legacy WPF technology stack
Aligning multiple internal products under one design language
Balancing accessibility and visual simplicity for high-security environments
Outcome / Impact
Reduced operator confusion and support dependencies
Unified interface across all i2V products
Ready for international deployment (Middle East & Europe)
The redesigned VMS helped us align our visual language across products while making the experience significantly easier for on-ground operators.” — Internal Product Owner, i2V Systems
Learning
Designing for surveillance systems taught me:
“In high-stakes environments, clarity and speed matter more than aesthetics.”
More Projects
Hi
Hi
Curious about the process behind the pixels?
Dive into the stories behind each project, how design decisions shaped better user experiences.
Enterprize application design
Reimagining i2V’s VMS for seamless, scalable surveillance.
Reimagining i2V’s VMS for seamless, scalable surveillance.
Trusted by government and public organizations for everyday security monitoring.
Trusted by government and public organizations for everyday security monitoring.
Year :
2022
Industry :
Video management software
Client :
i2V Systems Pvt. Ltd.
Project Duration :
1 Year
When managing hundreds of live surveillance feeds became inefficient and error-prone, I led a ground-up redesign to create a faster, unified, and intuitive experience.
Project overview
i2V’s Video Management Software (VMS) is a flagship enterprise tool used by government and public sector organizations — including Indian Railways, airports, and police headquarters. Operators and administrators rely on it daily to record, monitor, and manage surveillance videos.
Before redesign:
UI was inconsistent across i2V products.
Operators struggled with even basic tasks, requiring extensive training.
The product lacked global usability and accessibility standards, limiting international adoption.
Problem statement
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
The legacy i2V VMS was functional but outdated, operators struggled with complex navigation, inconsistent design patterns, and steep learning curves.
The UI didn’t align with other i2V products, and usability issues prevented the product from scaling globally.
User pain points:
Complex, non-intuitive workflows slowed daily operations.
High support ticket volume due to usability confusion.
Training required for almost every task.
Business pain points:
Legacy Windows tech (WPF) made modernization difficult.
Inconsistent design limited international market expansion.
Research & Insights
Competitor analysis: Benchmarked global VMS leaders for UI/UX standards.
Support insights: Interviewed 4–5 team members and reviewed calls to identify pain points.
Key findings:
Operators struggled with complex navigation.
Many support tickets were usability-related, not technical failures.
Global standards emphasized simplified workflows and accessible interfaces.
Solution
I led the redesign of i2V’s flagship Video Management Software — focusing on clarity, accessibility, and cross-product consistency.
The goal was to simplify critical operator flows, standardize UI components, and prepare the product for global markets.
Key improvements:
Simplified daily workflows (Video analytics, Camera management, Logs)
Unified design system applied across product suite
WCAG AA compliance for accessibility
My role
As a Senior UI/UX Designer, my role & key contributions:
Uncovered usability gaps:
Analyzed support insights and competitors to identify workflow and feature inefficiencies.Redesigned workflows:
Simplified video analytics, log tracking, and camera management for faster task execution.Built scalable design system:
Established a unified language adaptable to Windows (WPF) and multiple i2V products.Ensured accessibility:
Applied WCAG AA standards for inclusive operator experiences.Cross-functional collaboration:
Partnered with PMs, QA, and developers for validation and smooth handoff.Enhanced efficiency:
Reduced cognitive load and repetitive tasks through consistent layouts and hierarchy.
Challenges
Connect to Content
Add layers or components to make infinite auto-playing slideshows.
Adapting modern design principles to a legacy WPF technology stack
Aligning multiple internal products under one design language
Balancing accessibility and visual simplicity for high-security environments
Outcome / Impact
Reduced operator confusion and support dependencies
Unified interface across all i2V products
Ready for international deployment (Middle East & Europe)
The redesigned VMS helped us align our visual language across products while making the experience significantly easier for on-ground operators.” — Internal Product Owner, i2V Systems
Learning
Designing for surveillance systems taught me:
“In high-stakes environments, clarity and speed matter more than aesthetics.”
More Projects
Hi
Hi
Curious about the process behind the pixels?
Dive into the stories behind each project, how design decisions shaped better user experiences.